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We're telecommunications, plain and simple

When your customer picks up a telephone handset, they expect that the call is going to go through seamlessly. Your customers don't want to become a telephone/network troubleshooting technician, they just want it to work.

Hometown City Tel is a company that brings technology together to bring dialtone to companies and individuals. How the dialtone is brought to the customer is what makes the company different than any other company in the industry. Hometown City Tel brings together multiple technologies to get the service to the customer in a manner that is expected from Plain Old Telephone Service (POTS). Companies need to cut costs without sacrificing their Quality of Service. Hometown City Tel does this by strategic partnerships with broadband providers and creates it's own T1 and PRI circuits with a level of service at an SLA (Service Level Agreement) of 99.99999% or 99.9999% in select markets.

Having SIP/VoIP at an organization most always lowers your cost, it brings dialtone to your company via a broadband carrier. When bringing service to your company, you'll find that many companies cannot deliver what's required to the organization other than providing a signal, or basic Internet services. What this means to you is that your organization receives a signal from the carrier (usually DSL or Cable), and your telephone calls will experience jidder and other all quality issues during a call. This problem exists today in many organizations using SIP/VoIP and can be a burden to many companies. Remember, your company's presence on the telephone speaks volumes to your customers and prospective customers. Not all PRI and T1 circuits are the same and many broadband providers provide services with an SLA, but you need to understand your SLA to understand what the broadband company is providing. A 99.99999% SLA doesn't mean anything if the transport for your calls are not provided an SLA also.

What Hometown City Tel does is provide different technologies in different markets and forming partnerships to deliver services to the customer. The customer receives outstanding services from multiple sources with a single source SLA from Hometown City Tel. Using proprietary technology from Hometown City Tell allows us to deliver services using Level 4 and Level 5 softswitches. This allows us to transport your call through paths of least resistance. Our Intellectual property combined with our technology is what makes it all come together!

What about the phone systems

Of course there are many options on the telephone service or a hosted telephone service as there are for how you're going to connect your company. Hometown City Tel provides the Protel PBX, from nexMatrix Telecom, with support for full Cisco telephone implementation, including the WiFi business phones and conference stations. Of course, as with any PBX today or Hosted PBX solution, Hometown City Tel offers Hosted PBX services to it's customers using the same Protel PBX technologies. The Protel PBX is not only priced much lower than most systems on the market today, but it also provides customers with more features, options, and benefits.

The phone systems are expandable from a few telephone handsets to thousands upon thousands. The technology allows a small company to have the same experience as a larger organization, with the same features and benefits. Expandability that hasn't been seen before is available via other partnerships with companies such as IBM providing the equipment and frameworks for upwards of tens of thousands of concurrent call sessions from a single fault tolerant device. It's all about seamless communications.

Licensing from Hometown City Tel

Each of the Hometown City Tel technologies is available for licensing, from the communications links to the name and brand itself. Hometown City Tel provides companies with outstanding IP (Intellectual Property) that performs in exacting standards. Contact us today for information on how your organization can take advantage of one of the most rapidly growing industry on the globe.